Let’s Talk

We read every message. Editorial corrections, partnership inquiries, technical issues, or general feedback — pick the right inbox below.

Editorial & Content

Corrections, content suggestions, or pitching a topic to our editorial team. We prioritize content corrections — if you’ve spotted an error, we want to fix it quickly.

editorial@medaptly.com →

Sponsorship & Partnerships

For sponsorship inquiries, institutional collaborations, or partnership opportunities. We follow a public-radio model — sponsors get audience, not editorial influence.

sponsors@medaptly.com →

Technical Support

Broken links, missing images, course access issues, signup problems, or anything that’s not working as it should. Include screenshots if you can.

support@medaptly.com →

General Inquiries

Anything else — including unsubscribing, updating preferences, general feedback, or just saying hello. We genuinely read every message.

hello@medaptly.com →

Headquarters

Dubai Knowledge Park, Building 9, Ground Floor. P.O. Box 20183, Dubai, United Arab Emirates — write to us, drop by, or send a postcard.

View on map →

Toll-Free (UAE)

Free from any UAE phone — for general inquiries, course access, or anything urgent.

800 032 0684 →

Response Time

Usually within 48 hours

We aim to reply to every legitimate inquiry within 48 hours. Editorial corrections are prioritized — if you’ve found an error in our content, we’ll respond and fix it as quickly as possible.

Important

We don’t provide medical advice

Medaptly is a medical education platform for clinicians. We can’t provide patient-specific medical advice, second opinions, referrals, or interpret personal symptoms. If you have a medical concern, please consult a qualified healthcare professional. For emergencies, contact local emergency services immediately.

FREQUENTLY ASKED

Before You Reach Out

A few common questions — checking here first might save you (and us) time.

Can I write for Medaptly?

We’re selectively expanding our contributor base across all specialties. If you’re a physician interested in writing — cases, evidence reviews, or practice updates — email editorial@medaptly.com with a brief bio and 1–2 sample paragraphs in our editorial style.

How do I unsubscribe from a newsletter?

Every newsletter we send has a one-click unsubscribe link at the bottom. If you can’t find it or want to unsubscribe from multiple specialty newsletters at once, email hello@medaptly.com and we’ll handle it.

Can I use Medaptly content in my teaching?

For non-commercial educational use — teaching residents, hosting journal clubs, internal hospital education — yes, with attribution to Medaptly and a link back. For wider redistribution, republication, or commercial use, please email editorial@medaptly.com for permission.

Do you offer CME credits?

Not yet. We’re working toward CME accreditation for our courses and selected content. In the meantime, our content is designed to be clinically useful regardless of credit — and we’ll announce CME availability when it’s ready.

I found an error in your content. What now?

Email editorial@medaptly.com with the page URL and a brief description of the error. We prioritize content corrections, issue dated updates when needed, and credit readers who help us improve.

Can Medaptly review my product or service?

We don’t accept paid product reviews or sponsored editorial. If you believe your product has independent clinical merit worth covering, you’re welcome to share the evidence with editorial@medaptly.com — but coverage decisions are made editorially and aren’t guaranteed.

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