Privacy Policy

1. Information Collection and Use

We collect information necessary to process your orders and provide our educational services. This may include:

• Personal identification information (name, email address, phone number)
• Billing and payment information
• Educational preferences and learning history
• Technical information about your device and browser
• Usage data and website interaction patterns

2. Credit/Debit Card Information

• Credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to third parties
• Debit/credit card details are not passed to third parties
• All payment processing is handled through secure, encrypted payment gateways
• We use industry-standard SSL encryption to protect your payment information

3. Data Security

Medaptly takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. We implement multiple security measures including:

• Secure Socket Layer (SSL) encryption technology
• Regular security audits and updates
• Access controls and authentication systems
• Data backup and recovery procedures

However, we cannot guarantee the security of any information that is disclosed online. Users share information at their own risk.

4. Third-Party Links and Services

We are not responsible for the privacy policies of websites to which we link. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of information they collect.

We may use trusted third-party services for:

• Payment processing (PayPal, payment gateways)
• Email communications
• Analytics and website performance monitoring
• Educational content delivery

5. Educational Content Personalization

We may use your information to:

• Personalize your educational experience
• Recommend relevant materials based on your learning preferences
• Track your progress and purchase history
• Improve our educational content and services
• Send you updates about new educational materials that match your interests

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide you with our educational services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate purposes

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt-out of marketing communications
• Request deletion of your account and associated data
• Withdraw consent for data processing where applicable

8. International Data Transfers

As we operate from the United Arab Emirates, your information may be transferred to and processed in the UAE. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Policy Updates

This Privacy Policy may be changed or updated occasionally to meet requirements and standards. Therefore, customers are encouraged to frequently visit this section to be updated about changes. Modifications will be effective on the day they are posted.

We will notify users of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updates to the policy date

11. Cookie Policy

To ensure compliance with regulations, we provide this cookie policy to inform users about our use of cookies.

What are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience and enable certain website functions.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly, including login sessions and shopping cart functionality
• Analytics Cookies: Help us understand how visitors use our website, allowing us to improve user experience
• Preference Cookies: Remember your settings and preferences, such as language and display options
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when you close your browser

However, disabling certain cookies may affect website functionality and your user experience.

Your Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

12. Contact Information

For privacy-related questions, concerns, or requests, please contact us:

• Email: [email protected]

We will respond to your privacy-related inquiries within 30 days of receipt.